Shipping policy

All orders will be processed within 1-3 working days after you have received a confirmation email.

Unforeseen circumstances (e.g., weather conditions, strikes, or other disruptions) may cause delays with your delivery; please know this is out of our control, but we will do what we can to help.

All parcels are delivered with Royal Mail Tracked 48 (delivery will take approximately 2-3 working days).

Lost parcel: If you have not received your parcel within 10 days after receiving a confirmation email, please contact us via email so we can contact the courier.

Inaccurate address: Unfortunately, we cannot be responsible if the wrong address has been provided. This is a fault of the customer.

Stolen parcel: We cannot be responsible for parcels being stolen if they have been safely delivered.

Damaged parcel: In the unfortunate event that a parcel has been damaged, please contact us via email and the courier's customer service department.